Vista Hermosa Resort & Spa
Effective Date: 01/01/2026
Vista Hermosa Resort & Spa (“Vista Hermosa Resort,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Our website allows visitors to explore accommodations, amenities, events, and contact the resort regarding reservations and inquiries. (Vista Hermosa Resort)
We may collect the following types of information when you interact with our website:
When you fill out forms or contact us, we may collect:
Name
Email address
Phone number
Message or inquiry details
Reservation requests
This information is typically collected through our contact forms or booking inquiries. (Vista Hermosa Resort)
If you request or confirm a stay, we may collect:
Arrival and departure dates
Number of guests
Accommodation preferences
Special requests
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on pages
This information helps improve website performance and user experience.
We use the information collected to:
Respond to inquiries and reservation requests
Process bookings and provide guest services
Send confirmations and customer service communications
Improve the functionality of our website
Communicate promotions, special offers, or updates
Maintain website security and prevent fraud
Our website may use cookies and similar technologies to enhance user experience.
Cookies help us:
Understand how visitors use the website
Remember user preferences
Improve site performance and usability
Users can choose to disable cookies through their browser settings.
Vista Hermosa Resort does not sell, trade, or rent your personal information to third parties.
We may share information only when necessary with:
Trusted service providers assisting with bookings or website hosting
Payment processors for reservation transactions
Authorities when required by law
All service providers are required to keep your information secure.
We take appropriate technical and organizational measures to protect your personal information.
These measures may include:
Secure servers
SSL encryption
Restricted access to personal data
Regular security monitoring
However, no online system can guarantee absolute security.
Our website may contain links to third-party websites such as social media platforms.
Vista Hermosa Resort is not responsible for the privacy practices or content of those external websites.
We retain personal information only for as long as necessary to:
Provide requested services
Complete reservation transactions
Comply with legal obligations
When information is no longer needed, it is securely deleted.
Depending on applicable laws, you may have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your data
Opt out of marketing communications
To exercise these rights, please contact us using the details below.
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
Vista Hermosa Resort may update this Privacy Policy periodically to reflect changes in legal requirements or business practices.
The updated version will always be posted on this page with the revised effective date.
If you have questions regarding this Privacy Policy or how your information is used, please contact us:
Vista Hermosa Resort & Spa
Carretera Libre Rosarito-Ensenada Km 43
Puerto Nuevo, Baja California, Mexico 22700
Phone: (619) 810-7666
Email: info@vistahermosaresort.com
